Service Request Management (SRM) Support Level II Job at Bishop & Company, Inc., Honolulu, HI

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  • Bishop & Company, Inc.
  • Honolulu, HI

Job Description

Job Description

Job Description


Bishop & Company is recruiting for a  Service Request Management Support  opportunity with our government contracting client at Camp Smith. This is a 100% on-site position.  

Key Responsibilities:
  • Perform highly complex deskside services, including IMAC, build, configuration, and software support.
  • Provide customer assistance with problem source identification and resolution at the customer's desktop or laptop.
  • Serve as the technical focal point for the site or shift, consulting with support groups such as LAN, Admin, Networking, etc.
  • Collaborate with various support groups to ensure seamless service delivery.
Requirements:
  • CompTIA Security+ 
  • Strong technical skills and experience in deskside services.
  • Bachelor's degree and 6 years of military/DoD and/or IT experience 
  • Ability to work independently and as part of a team.
  • Excellent problem-solving and communication skills.
Security Clearance
This position is subject to a national security background investigation.

Pay: $35-$38/hr 
If you meet the requirements above and are seeking a challenging and rewarding opportunity, we encourage you to apply for this position.

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii.  We charge no fees to candidates and our client services are 100% guaranteed.

Please forward resumes to: 
Bishop & Company 
Phone: 808-839-2200 
Website:  

Equal Opportunity Employer – Disability and Veteran 

Job Tags

Shift work,

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