Medical Office Receptionist Job at Revel Staffing, Tulsa, OK

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  • Revel Staffing
  • Tulsa, OK

Job Description

Join a growing outpatient behavioral/primary care practice as our Medical Office Receptionist . You’ll manage front-desk operations, deliver exceptional patient service (in-person & virtual), support clinicians, and keep schedules, paperwork, and payments running smoothly.

What You’ll Do

  • Welcome patients; check in/out , confirm demographics, and prep charts

  • Verify insurance , resolve eligibility issues, and collect copays/balances

  • Manage phones/queues, portal messages, and telehealth access support

  • Schedule new, follow-up, and referral appointments; maintain provider calendars

  • Handle documents: scanning, e-fax, shared inbox, letters/forms, release requests

  • Triage urgent requests; escalate per crisis/de-escalation protocols

  • Audit schedules for accuracy; support clinicians with admin needs

  • Maintain a clean, positive, and professional practice environment

Must-Have Qualifications

  • Proficiency with EMRs and Microsoft Office (Outlook, Word, Excel)

  • Strong written/verbal communication ; excellent customer service

  • MediClear or equivalent HIPAA certification (required)

  • Ability to multi-task , prioritize, and work both independently and as a team

  • Accurate data entry and documentation; comfortable with confidential information

Nice to Have

  • Front-desk experience in a medical or behavioral health setting

  • Experience supporting telehealth and patient portals

Job Tags

Full time, Work at office,

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